In this time when no one really knows what is going on Roger Martin, Dean of Rotman School of Management, makes an excellent case for what he calls design thinking in this must see short video interview. He makes an important distinction between choosing between existing models to decide what to to do – the approach that is taught in most business schools – and the the ability to create new models on which to base action – which is what he mean by design thinking.
Do watch this video, it short, but worth every second.
Thanks to metacool for the link.