The late Claudio Ciborra is one of those writers whose prose is so closely woven that it is hard to extract nuggets as quotes that still make sense. So bear with me on this one, which I can’t resist quoting and preferably then go on to the original and read it in context:
“On the other hand,tactics, ruses, improvisations, of which drifting is the product and outcome, are contingent procedures indexed by the here and now, and meaningless outside a specific time-tagged situation. Given a linear, pre-planned procedure made of a sequence of actions, tactics are precisely those scrambling interventions, multiple variations, those fleeting creative acts that transform the expected neutral situation into a situation perceived as favourable or pleasant”
Claudio Ciborra,The Labyrinths of Information: Challenging the Wisdom of Systems, OUP Oxford,2004, pp93-94, ISBN 0-19-927526-2