Designing Design

My friend Clive Richards sent me the url of Beth Mazur’s IDblog which looks like a good gateway in to the world of information design, usability and design in general. Scanning the entries I came across a piece by Clement Mok which should be compulsory reading for all designers. In the piece “Designers: Time for Change” Mok argues that “…designers are currently a divided, fractious lot, whose professional esteem is considerably lower than it should be. Unlike other skilled professionals, designers are viewed as outsiders of uncertain prestige, and are frequently excluded from participation in business enterprises except in a narrowly circumscribed, post-hoc context. A consideration of principles would suggest that a skilled designer should be present throughout a development project, to facilitate cohesion and effectiveness of planning and execution. Instead, designers are often summoned to perform only limited, specific tasks after managerial and fiscal specialists have already made crucial decisions?often inefficiently with little or no depth to their understanding of the dynamics of information and its consequences. These problems all point to the need for us to define, and to design, what is meant by design.”
My only real quarrel with Mok’s position is that his focus on design is a little narrow and that his argument would have been stronger had he taken the ICSID’s definition of design “Design is a creative activity whose aim is to establish the multi-faceted qualities of objects, processes, services and their systems in whole life-cycles. Therefore, design is the central factor of innovative humanisation of technologies and the crucial factor of cultural and economic exchange.”