December 28, 2008
Please listen, it's important
At a time when we reflect on the past year and anticipate what the coming year willing bring, I hope that somehow these sensible words from Graham Wilson will reach all those "managers" out there and that they will act on them:
"The creativity link between stress and problem solving is constantly being disproven. Even simple experiments, using tests of problem solving performance with individuals under naturally occuring levels of stress shows that their performance is hampered by the stressors.
So, if you want your people to be optimal performers (especially in times of economic uncertainty) the answer is NOT to spell out the severity of the current world, your dependence on them to exceed their previous levels of performance, or to offer ongoing employment or financial bonuses based on this. Yes, be open and honest, but also help them to test the reality of the tales of doom and despair (and do so yourself), help them to explore their options and understand the choices THEY can make. Buffer and protect people, don't expose them to further fear. If there was a single service that the news media could perform right now, it would be to take a more responsible and balanced approach rather than adopting scare tactics and sensationalist headlines. The less people live in fear the more they will be able to achieve."Posted by richard at December 28, 2008 6:35 PM