November 4, 2007

Simple problems for simple minds

Another gem of an article from Simon Caulkin and a great quote from Russell Ackoff. Here's a short taster:

"Targets, claim their defenders, are simple, they provide focus, and they work. Yes, they do. Unfortunately, these are also their fatal flaws. The simplicity is a delusion. As Russ Ackoff put it: 'The only problems that have simple solutions are simple problems. The only managers with simple problems are those with simple minds. Problems that arise in organisations are almost always the product of interactions of parts, never the action of a simple part.'"

Posted by richard at November 4, 2007 3:31 PM
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